User agreement

SOLOSCORE TEKNOLOJİ ANONİM ŞİRKETİ — USER AGREEMENT 1. PARTIES, PURPOSE AND SUBJECT This User Agreement governs the relationship, established electronically, between the user (natural or legal person) who uses the services offered through the Soloscore mobile application and website and Soloscore Teknoloji Anonim Şirketi. Its subject is the terms and conditions under which the user benefits from live scores, statistics, notifications, content feeds, interaction tools and in-app messaging relating to match competitions. Downloading the app, creating an account, logging in, tapping "I Accept", or starting to use the service constitutes electronic acceptance of this agreement. 2. DEFINITIONS 2.1. APPLICATION: The Soloscore mobile app, web interface, software modules, API structures, notification systems and all related technical infrastructure. 2.2. SERVICE: Live score display, match information, team and player following, personalized notifications, user-to-user messaging, user profiles, moderation and other ancillary services. 2.3. USER: Any natural or legal person who registers, logs in or benefits from the services. 2.4. CONTENT: Any text, image, emoji, link, file, profile information, username, comment, rating and similar data uploaded, shared or created by the user in the messaging area or other interaction areas. 2.5. LIVE SCORE DATA: Real-time score, cards, substitutions, statistics, time, match status and similar sports data. 2.6. MESSAGING SERVICE: The system that enables users to communicate within the app. 2.7. ACCOUNT: The user account covering the profile, identification data, preferences and usage records. 3. FORMATION OF THE AGREEMENT AND ELECTRONIC CONSENT Before using the app, the user acknowledges being informed about the scope of the service, its technical operation, privacy principles, messaging rules, and suspension/termination conditions. By tapping "I Accept", completing registration, or starting to use the app, the user declares acceptance of this agreement in full. 4. SCOPE OF THE SERVICE The application provides a digital service for information and interaction purposes only. Live score data may be obtained from third-party data providers, official sports organizations, statistics services or licensed data feeds. The application is not the broadcaster of matches. The in-app messaging service is intended to facilitate communication and grants no right to share unlawful content. The application may review message content, intervene upon complaint or on its own initiative, remove content, restrict access or suspend accounts. 5. MEMBERSHIP CONDITIONS Natural persons who accept this agreement, the Platform rules and the Privacy Policy may become members. Membership is free. The member accepts that all information provided is accurate, complete and current. Where login via third-party accounts (Google, Apple, Facebook or similar) is possible, the member confirms that the account belongs to them and that they have granted the necessary permissions. The member accepts that shared content may be viewed by other users. The member is responsible for the security of their username, password and access credentials. 6. USER ACCOUNT, REGISTRATION AND SECURITY The user accepts that the information provided at registration is accurate and current and is personally responsible for account security. The account may not be transferred, rented, sold or used for bulk access. In case of unusual activity, spam, bot activity or suspected security vulnerabilities, the service provider may request additional verification, end sessions or freeze the account. 7. LIVE SCORE AND SPORTS CONTENT TERMS Live score data may vary depending on match duration, data source, connection status and technical delays. There is no guarantee that scores, statistics or match status are absolute and error-free. Data may be delayed, incomplete or temporarily unavailable. The user may not use live score data for commercial resale, automated scraping, bulk copying or unlicensed redistribution, and may view it for personal use only. 8. MESSAGING SERVICE, CONTENT RULES AND PROHIBITED CONDUCT When using the messaging service, the user must act in accordance with the law, public morality, personal rights and the rights of third parties. THE FOLLOWING CONDUCT IS STRICTLY PROHIBITED: 8.1. INSULTS, THREATS, HARASSMENT AND HATE SPEECH: Insults, humiliation, threats, intimidation, sexual harassment, hate speech, discriminatory language or systematic harassing messages. 8.2. UNLAWFUL CONTENT: Incitement to crime, illegal betting, drugs, fraud, violence, encouragement of suicide, child abuse, sexual content or content violating privacy. 8.3. INTELLECTUAL PROPERTY INFRINGEMENT: Unauthorized sharing of third-party text, images, video, match footage, logos, trademarks or database elements. 8.4. SPAM AND ABUSE: Bulk messages, advertising, malicious links, bot behavior, phishing and deceptive redirection. 8.5. PRIVACY VIOLATION: Sharing another person's personal data without permission. Upon detection of such conduct, the service provider may remove the message, limit its visibility, block access, warn the user, apply a temporary suspension or, for serious violations, permanently close the account. 9. CONTENT RESPONSIBILITY AND REPORTING MECHANISM The user who created the content is responsible for it. The service provider operates an appropriate reporting and review mechanism to prevent unlawful content. Users may report content they consider unlawful or contrary to this agreement via the in-app reporting (flag) system or the support@soloscore.com.tr email address. The service provider reserves the right to intervene immediately regarding manifestly unlawful content. 10. RIGHTS AND OBLIGATIONS OF THE PARTIES Soloscore Teknoloji A.Ş. has exclusive authority to evaluate membership applications. In cases of false information, breach of the agreement, endangering Platform security or unlawful activity, it may suspend the member's access or terminate membership. The member accepts that transactions made through their account are deemed made by them and that legal and criminal responsibility for content they create belongs to them. The member may terminate membership at any time. Intellectual and industrial property rights in the Platform's design, software, database, logos and trademarks belong to Soloscore Teknoloji A.Ş. or the relevant rights holders. The member may not endanger Platform security, gain unauthorized access, reverse engineer, use malicious software, infringe third-party rights, share unlawful/hate-speech content, or publish illegal betting content. 11. INTELLECTUAL AND INDUSTRIAL PROPERTY The software, design, interface, logos, trademarks, database, text and technical components of the application belong to the service provider or its third-party licensors. The user is granted no right to reproduce, distribute, reverse engineer or create derivative works. For content uploaded by the user, while statutory rights remain with the user, a worldwide, royalty-free, sublicensable license is deemed granted to the service provider to the extent necessary to operate the service. 12. RESTRICTION OF USE, SUSPENSION AND TERMINATION The service provider may suspend the account, restrict access or terminate the agreement in cases of breach, unlawful content, endangering other users' security, spam/bots, IP infringement, fake accounts, security breaches, requests by competent authorities or maintenance requirements. Where possible, prior notice is given; in urgent cases action may be taken without prior notice. 13. LIMITATIONS OF LIABILITY The service provider may not be liable for interruptions or performance issues caused by internet outages, third-party data errors, operating system issues, malicious attacks or force majeure; however, this exception does not remove liability arising from intent or gross negligence. The Platform is provided "as is" and is not warranted to be uninterrupted or error-free. Regarding user content, Soloscore Teknoloji A.Ş. is a hosting provider under Law No. 5651 and is not obliged to pre-screen content not duly reported as unlawful. 14. BREACH OF OBLIGATIONS If the member acts contrary to the agreement or Platform rules, creates a security risk or infringes third-party rights, Soloscore Teknoloji A.Ş. may restrict, suspend or terminate access temporarily or permanently. 15. GOVERNING LAW AND DISPUTE RESOLUTION This agreement is governed by Turkish law. Disputes are first addressed through good-faith negotiation. The user agrees to submit complaints and requests first via the support@soloscore.com.tr email address or the in-app help channel. 16. CHANGES The service provider may update this agreement due to legislative changes, technical developments or security requirements. The updated agreement takes effect from the date it is published in the app. For material changes, the user is additionally informed. 17. NOTICES Notices may be made by in-app message, email, system notification or other lawful electronic means. The user must keep their contact information current. 18. PROCESSING OF PERSONAL DATA AND PRIVACY During operation of the app, personal data such as account information, device and session data, IP address, log records, message content, usage preferences and support requests may be processed for performance of the agreement, service security, abuse prevention, legal obligations, content moderation and technical improvement. Personal data is processed under Law No. 6698 (KVKK). Detailed information and the Privacy Notice are available at https://soloscore.com.tr/kvkk. 19. MISCELLANEOUS If any provision is held invalid, the remaining provisions remain in effect. In force majeure events (natural disaster, war, strike, infrastructure failures, power outage, etc.), the parties' obligations are suspended and the service provider cannot be held liable. 20. PROTECTION OF PERSONAL DATA As data controller under Law No. 6698 (KVKK), Soloscore Teknoloji A.Ş. processes, stores and, where permitted by law, shares personal data lawfully. The member can access the Privacy Notice at https://soloscore.com.tr/kvkk. Upon termination of the account, the decision to delete, anonymize or retain data for the period permitted by law belongs to Soloscore Teknoloji A.Ş. 21. DISPUTE RESOLUTION Disputes arising from this Agreement are subject to Turkish Law, and the Istanbul Anadolu Courts and Enforcement Offices have jurisdiction. 22. EFFECTIVENESS This agreement enters into force upon the user's electronic consent or commencement of use and remains in force while the account is active. Contact: support@soloscore.com.tr